Advancing Technology and Financial Performance of Commercial Banks in East African Community Partner States by Irivuzimana Aime Muyombano Ph.D
Prof. Eugene Ndabaga** and Irivuzimana Aime Muyombano PhD* * Department of Entrepreneurship, INES, Musanze-Rwanda ** School of Education, University of Rwanda,Kigali-Rwanda |
Abstract: The main
purpose of this study was to assess the effect of advancing technology on
financial performance of Commercial Banks in East African community partner
States, specifically; The study was guided by the following specific
objectives: the role of Mobile advancing; the importance of Internet advancing;
the impact of Electronic Card advancing both on financial performance of
Commercial Banks in East African community partner States. Different methods
and methodologies were used during this study. The Stratum sample size strategy
has been used to determine which number of banks per States member of East
African Countries should be obtains Data; with Stratum sample size mathematic
formula, equally EAC States members provided their financial Institutions
(Banks) accordingly such as 3 out of 12 Commercial Banks in Rwanda; 10 out of 48
Commercial Banks in Kenya; 8/35 Commercial Banks of Tanzania; 6 out of 25
Commercial Banks in Uganda; 5 out of /22 Commercial Banks in South Sudan and
finally 2 out of 10 Commercial Banks in Burundi with the total Commercial Banks
of 34 out of 152 were visited with an error of 15% and confidence coefficient
of 85%. In this Study, the researchers brought out different interrogations on
the Public part that providing additional energy to upkeep environment
understanding on the level contributes technology advancing on achieving the
expected customers and Banks Profitability and satisfaction; growing of Capital
adequacy; availability of the Asset quality; customer and Banks Liquidity
services and Risk management control of Commercial Banks. In the results found,
100% of the respondents confirmed that all the Commercial Banks in East African
Community partner States are using mobile advancing system and more than
majority 76% demonstrated that technology advancing system are contributing a
lot on the Financial performance of Commercial Banks and a model on the best
practices of using technology advancing in enhancing financial performance was
determined by researchers that will continue being refer in East African
community partner States.
Index terms: Mobile
advancing; e-commerce advancing and banking Instruments advancing
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