Advancing Technology and Financial Performance of Commercial Banks in East African Community Partner States by Irivuzimana Aime Muyombano Ph.D



                               Prof. Eugene Ndabaga** and Irivuzimana Aime Muyombano PhD*
                         * Department of Entrepreneurship, INES, Musanze-Rwanda
                       ** School of Education, University of Rwanda,Kigali-Rwanda




















Abstract: The main purpose of this study was to assess the effect of advancing technology on financial performance of Commercial Banks in East African community partner States, specifically; The study was guided by the following specific objectives: the role of Mobile advancing; the importance of Internet advancing; the impact of Electronic Card advancing both on financial performance of Commercial Banks in East African community partner States. Different methods and methodologies were used during this study. The Stratum sample size strategy has been used to determine which number of banks per States member of East African Countries should be obtains Data; with Stratum sample size mathematic formula, equally EAC States members provided their financial Institutions (Banks) accordingly such as 3 out of 12 Commercial Banks in Rwanda; 10 out of 48 Commercial Banks in Kenya; 8/35 Commercial Banks of Tanzania; 6 out of 25 Commercial Banks in Uganda; 5 out of /22 Commercial Banks in South Sudan and finally 2 out of 10 Commercial Banks in Burundi with the total Commercial Banks of 34 out of 152 were visited with an error of 15% and confidence coefficient of 85%. In this Study, the researchers brought out different interrogations on the Public part that providing additional energy to upkeep environment understanding on the level contributes technology advancing on achieving the expected customers and Banks Profitability and satisfaction; growing of Capital adequacy; availability of the Asset quality; customer and Banks Liquidity services and Risk management control of Commercial Banks. In the results found, 100% of the respondents confirmed that all the Commercial Banks in East African Community partner States are using mobile advancing system and more than majority 76% demonstrated that technology advancing system are contributing a lot on the Financial performance of Commercial Banks and a model on the best practices of using technology advancing in enhancing financial performance was determined by researchers that will continue being refer in East African community partner States.

Index terms: Mobile advancing; e-commerce advancing and banking Instruments advancing